User/Customer Agreement

Effective Date: 01.11.2024

This User/Customer Agreement (“Agreement”) is a legal contract between you (“User,” “Customer,” or “You”) and Printab (“Company,” “We,” “Our,” or “Us”). By accessing or using our website and services, you agree to be bound by this Agreement. If you do not agree with the terms of this Agreement, you must not use our services.

1. Acceptance of Terms

By creating an account, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by this Agreement, as well as our Privacy Policy and any additional terms or conditions that may apply to specific services offered by Printab.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Services

Printab provides a range of print-on-demand services, including but not limited to printing, designing, and customizing products as specified by the User. All services are subject to availability, and we reserve the right to modify or discontinue any service at any time without prior notice.

5. Orders and Payment

All orders placed through our website are subject to acceptance by Printab. We reserve the right to refuse or cancel any order for any reason, including but not limited to the unavailability of products, errors in product or pricing information, or suspected fraudulent activity. You agree to pay all fees and charges associated with your order, including taxes and shipping costs. Payments must be made using the payment methods specified on our website. By providing your payment information, you represent and warrant that you have the right to use that payment method.

6. Intellectual Property Rights

All content, designs, and materials provided by Printab are the property of Printab and/or its licensors. You may not reproduce, distribute, or modify any content without our prior written consent.

7. User Content

By submitting any content, including designs or text, to Printab, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute that content in connection with providing our services. You represent that you own the rights to the content you submit or have obtained all necessary permissions.

8. Shipping and Delivery

We strive to process and deliver orders promptly; however, delivery dates are estimates and may vary. Printab is not responsible for any delays caused by third-party carriers or events beyond our control.

9. Returns and Refunds

Our return and refund policy is outlined on our website. By placing an order, you agree to abide by our return and refund policy, including any timeframes and conditions for returns.

10. Limitation of Liability

To the fullest extent permitted by law, Printab shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or any products purchased from us, including but not limited to loss of profits, data, or goodwill.

11. Indemnification

You agree to indemnify and hold Printab harmless from any claims, losses, liabilities, damages, expenses, or costs, including reasonable attorney's fees, arising from your use of our services, violation of this Agreement, or infringement of any third-party rights.

12. Modifications to the Agreement

Printab reserves the right to modify this Agreement at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes your acceptance of the new terms.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

14. Contact Us

If you have any questions or concerns regarding this Agreement, please contact us at:

Email: contact@printab.com

Address: 6th Block, Rajajinagar, Bengaluru, Karnataka 560010