Terms and Conditions

Effective Date: 01.11.2024

Welcome to Printab! By accessing or using our services, you agree to abide by the following Terms and Conditions. These terms govern your use of Printab's website and services and constitute a legal agreement between you (the “Customer”) and Printab.

1. General Terms

  • Eligibility: You must be at least 18 years old to place an order with Printab. By using our services, you confirm that all information you provide is accurate and up-to-date.
  • Local Service Area: Our services are currently only available within Bangalore, and we do not process orders for delivery outside of this area.

2. Ordering and Payments

  • Order Placement: Orders can be placed through our website or by contacting our team directly. Each order is subject to our acceptance, and we reserve the right to refuse service at our discretion.
  • Pricing and Payment: All prices listed are in INR and include applicable taxes. Payments must be made in full at the time of order placement via the payment options available on our website. Any payment information you provide will be subject to our Privacy Policy.

3. Custom Printing and Artwork Requirements

  • Submission of Artwork: Customers must submit high-resolution artwork in a format specified by our design team. Printab is not responsible for any quality issues arising from low-quality or improperly formatted artwork.
  • Design and Color Accuracy: We strive to produce accurate colors and designs based on the files provided, but slight variations may occur. By using our services, you acknowledge that color accuracy cannot be guaranteed due to differences in printing processes and screen displays.

4. Delivery Terms

  • Delivery Area: We currently deliver only within Bangalore. Delivery times are typically 1-3 business days after processing, depending on your location within Bangalore.
  • Delivery Charges: We offer free delivery within Bangalore for orders above [specified amount]. Orders below this threshold will include a nominal delivery fee.
  • Delivery Times: We aim to meet estimated delivery timelines, but delays may occur due to factors outside our control. We are not liable for any delivery delays or consequential losses caused by third-party carriers.

5. Order Modifications and Cancellations

  • Modifications: Order modifications must be requested within 24 hours of placing the order. After this period, changes may not be possible due to the custom nature of our services.
  • Cancellations: Orders can be canceled within 24 hours for a full refund. Cancellations after this period may incur a fee or may not be refunded if production has begun.

6. Returns and Refunds

  • Eligibility: As our products are custom-made, we only accept returns or provide refunds for defective or incorrect items. Customers must notify us of any issues within 7 days of receiving the order.
  • Refunds: Refunds are processed based on our evaluation of the issue and are typically issued within 7-14 business days. Refunds are not available for errors in customer-provided artwork or minor color variations.

7. Intellectual Property

  • Customer Content: By submitting artwork or designs, you confirm you own or have the right to use the content. You agree to hold Printab harmless from any claims or disputes arising from content you provide.
  • Printab Content: All website content, including text, images, and logos, is owned by or licensed to Printab and is protected by copyright and intellectual property laws. Unauthorized use of our content is prohibited.

8. Limitation of Liability

  • To the fullest extent permitted by law, Printab is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to delays, errors, or omissions in printed materials.
  • Printab's total liability in connection with any claim will not exceed the price paid for the order.

9. Amendments to Terms

  • Printab reserves the right to amend these Terms and Conditions periodically. Any updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.

10. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Bangalore.

11. Contact Us

  • For questions about these Terms and Conditions, please contact us:

Contact Information

Email: support@printab.com

Phone: +91 9019539693

Address: 6th Block, Rajajinagar, Bengaluru, Karnataka 560010